A deep assumption that drives maladaptive behavior and bad business decisions in managers is that the organization plays by the substitution rules of baseball (or world football). Once you are taken out of the game, you are permanently out. This belief causes a manager to have an overly self-invested view of his or her charter. … Continue reading
Leader as Servant
Leadership is very ego inflationary and needs to be consciously regulated or it will get out of control. The most ego-centric organizational leader focuses attention directly and exclusively on HIS/HER charter or mandate. If the charter succeeds (defined by some combination of perception and metrics) then I succeed. The staff who report to ME is … Continue reading
The 3 Scripts of Difficult Co-Workers
Difficult co-workers are running their “programs for comfort” (to paraphrase Thomas Keating) with too much priority. We are all running one of these “daemons,” but in the best case, they share urgency with the classic, cardinal virtues: prudence, justice, temperance and courage. Keating identifies the daemons as 1) safety and security, 2) power and control, … Continue reading
Compassion for Difficult Co-Workers
Why is that co-worker so … (obstinate, devious, boastful, greedy, aggressive, et cetera)? The question is usually posed at the water cooler and is rhetorical, meant to solicit an affirmation of your judgment (“I must be right in thinking that so and so is bad because my friends agree”). Gossip is not so much about … Continue reading
Layoff as a Wake-Up
Few careers follow a linear path of ascent until some self-selected retirement age, whereupon leisure compensates for any hardship or drudgery one had to endure along the way. Whether it is a layoff or a related interrupt (re-org, re-assignment, loss of responsibility, dismissal), your run of success likely will not last. Any number of personal … Continue reading
Priests and Prophets in Corporate Leadership
A wise manager – who is only wise because he learned from outside as well as inside his field – gave me this memorable parallel between corporate and religious leadership. People “of the Book” (Jews, Christians, Muslims) are all familiar with the history of the prophets. They critique the system from within, though from the margins … Continue reading